Go to the "Profile" section of the app and select "Identity", followed by "Verify My Identity".
You will be prompted to take a photo of a valid government issued photo ID, a selfie and a photo of a document that proves your address (e.g. utility bill, bank statements, etc.).
Please note that we may request a copy of your legal right to remain (e.g. visa, residence permit) if you provide a passport issued in a country outside of the European Union.
Here are some tips to ensure the ID verification goes smoothly:
- Make sure to take a clear photo of your ID, where all details are visible
- The photos should be taken somewhere brightly lit
- Turn flash off to reduce glare on your ID documents
- Make sure the details on your Manigo profile match the details on your legal document
Your identity will be verified automatically by our software within 15 minutes. If you are having difficulties or any questions please contact our support team.